The Computing Support Team staff are all based in room 6.40 on floor 6 of Claremont Tower.
|John Snowdon||Team Leader (SAgE - Computing Science)||John.Snowdon@ncl.ac.uk||
|Sara Bellwood||School Support Assistant (part time with CS support team)||Sara.Bellwood@ncl.ac.uk||
|Helen Griffiths||Computing Officer (SAgE - Computing Science)||Helen.Griffiths@ncl.ac.uk||
|Chris Ritson||Senior Computing Officer (SAgE - Computing Science)||Chris.Ritson@ncl.ac.uk||
|Paul Sumner||Technical Officer (SAgE - Computing Science)||Paul.Sumner@ncl.ac.uk||
|Neil Winter||Senior IT Technician (SAgE - Computing Science)||firstname.lastname@example.org||
See also our profiles on the School website.
Our ticket system should be used for reporting problems, seeking advice, submitting orders, etc. for both hardware and software, and for raising any other matter when you are uncertain who to contact.
Before submitting a ticket for a software problem, search the support wiki to see if it is addressed by the documentation; you may get a quicker resolution that way.